Personalized Training & Consulting
Tribute’s team of industry experts are available to walk you through the intricacies of your Tribute ERP Software. We’re here to help you train new employees and answer any questions or concerns you may have regarding your system.
As your ERP partner, we offer consulting services, online education opportunities, system integration assistance, and support for upgrading your legacy system.
Tribute Consulting Services
The Tribute “Expert for a Day” service gives you access to a Tribute team member to work directly with your employees at your facility for a day. The expert will be available to answer any questions or concerns you may have regarding the basic programs of Tribute.
Whether you need help troubleshooting an issue or training a new employee, a Tribute Expert can be scheduled to address a wide range of issues, including:
- Special projects
- New release and graphical enhancement training
- New employee training
- Ongoing efficiency improvements
- Customized training
- Question and answer session
Tribute Software System Self Service Center
A well-trained staff maximizes the return on your investment and increases your profit margins. Our Self Service Center is available, filled with tips and help sheets, documentation, and additional resources you now have access to with your ERP system.
Our online resources include:
- Documentation, tips, and help sheets
- Release downloads and notes
- TribNet information
- Professional Services Catalog
- FAQs and more
For more information on third-party software integrations, server migrations, or user upgrades, contact our Customer Relationship Manager for more details.
Meeting Modern Demands: When to Update to TrulinX ERP Software
In the modern marketplace, industrial distributors and fabricators are being asked to meet the ever-growing demands of customers while dealing with the lack of resources available in the industry. To meet these new demands, you may find it time to update from the aging architecture of your legacy ERP software to a modern ERP system that can satisfy your customers’ changing needs.
This is why we recommend current Tribute users take a look at TrulinX Software. To give you a better understanding of the updated software features and specialized third-party integrations available with TrulinX, we put together a three-part webinar series that highlights the key ERP features that are helping Tribute Software users better streamline processes.
Webinar 1: An Overview of TrulinX
In the first of our webinar series, Tribute’s VP of Sales and Marketing – Bill Horrigan – goes over the key features of TrulinX and how they can benefit your business, including:
- Customer Service: Phone Orders, Counter Orders, and WOM.
- Realtime vs. Batch Processing – no month more daily or month end processing.
- Sophisticated Work Order Management for complex units.
- Inventory Solutions.
- Longer field lengths allow you to better define your stock and sales detail.
- On-Premise vs. Cloud Solutions.
Webinar 2: A Closer Look at TrulinX Air and Aldrich Customer Web Portal
TrulinX Air (Wireless Warehouse) with Jeff Waite
- A brief overview of how this dynamic tool is enhancing and revolutionizing warehouse processes.
Aldrich Customer Portal with Bill Rosado
- The Customer Service Portal for TrulinX provides your customers with 24/7 real-time access to account information such as order history, order tracking, pricing and availability.
Webinar 3: A Closer Look at RubberTree Systems and Informa
Our best-in-practice partners, RubberTree Systems and Informa, demonstrate how they can help distributors do business better through business intelligence and document imaging/signature capture solutions - all seamlessly integrated with the TrulinX software system.
Tribute: Your Trusted ERP Partner
The experts at Tribute Software have years of experience working alongside the distribution & fabrication industry. We understand your unique requirements and have the capabilities to meet the needs of your enterprise.
We offer more than just a software package. We value becoming a trusted member of your team! Our in-house support staff provides flexible software support services to answer any question you have and to help keep things running smoothly.
Tribute also offers personalized onsite software implementation and training to help your industrial distribution business set a foundation for success. Whether you need help with your legacy Tribute ERP System or want assistance transitioning to the TrulinX ERP Software, we can help.